COVID 19

We’re Operating Safely During COVID 19….

Nothing matters more to us than the health and wellbeing of all our customers, staff and their families.

We are all having to do things a little differently and we’ve been working behind the scenes to change our business in line with Government advice. Every precaution is being taken to look after and protect our customers & staff.

In particular, social distancing measures are in operation throughout our business, regular cleaning procedures, as well as stringent hygiene protocols with all necessary sanitising products.

To further ensure safety we have modified our services slightly & these are the steps below we are taking to help everyone stay safe.

Collection & Return Contact Free Service….

Contact free collection & return enables you to stay at home, stay safe and save you from coming to our site. On collection, we will call you to discuss where to leave your keys & on return will securely deposit the keys as instructed. If we must meet in person, to help keep our staff & customers safe we will be ensuring we maintain a 2-metre distance.

Vehicle Drop & Collection Service….

All our customers remain welcome to attend our site. To keep our staff & customers safe please stay 2-metres apart. To make distancing easier, we are only allowing one customer in our reception at any one point. We would also politely request that you do not remain on site whilst work is being carried out on your car. We will call you to let you know the progress of the work and when to collect your vehicle.

Finally…

It’s a national effort to win the coronavirus fight and we all have a crucial part to play. If you or any member of your family have displayed coronavirus symptoms recently, please call to rearrange your appointment.

To make an enquiry, reservation or find out more please telephone us on 0208 561 4081 or email on enquiries@prbmw.co.uk

In the meantime, thank you to all our customers, stay safe & well & we very much look forward to seeing you soon.…