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Took my newly purchased M3 in as it had developed a rattle underneath, a free inspection revealed broken exhaust brackets, this was booked in a week later, quickly fixed for a great price. Very knowledgeable team will use again
Robert and the team were simply outstanding.From the outset Robert and his team were different breed, in a industry of sharks, and I was immediately reassured by their approachable and friendly service.Their experience, knowledge and professionalism, ensured that I was kept updated with the work being carried out on the car and no job was too small. So refreshing to find a company nowadays that takes pride in its work and service. I would have no hesitation is recommending them and simply won't be using anyone else. Cheers Nick C
We have been using P&R for more than 10 years and have found that Robert and team offer excellence service and advice. They are thorough when they inspect out vehicles (2 BMWs) and can trust them completely.When we leave our cars with them we have total trust that any work carried out and at a reasonable cost. We totally recommend P&R.
Superior to any BMW dealership, I have nothing but praise for P R and highly recommend it to anyone considering work done or service their BMW… Rob, Phil and team not only are experts in their field, have state-of-the-art diagnostic tools, and offer very competitive pricing, but are also second to none in caring for their customers and specific requests. Their product knowledge is reassuring, as they give clear briefings and advice on things that need doing or can be left till a later date.Being quite familiar how main dealerships work, I’m not surprised seeing exuberant prices they charge. But when it came to my recently acquired BMW E46 I noticed the previous owner had been ripped off by the main dealer, even on “recall” work, and although he had later had the car serviced at a local garage-- and they may have been decent-- I wasn’t sure they had the capability of using the latest diagnostic equipment because of code faults still showing on the panel.I initially took the car back to the main dealer to re-check the “recall”, but without sorting the real problem they messed up with new and other minor items in the process. After complaints, they asked if I could bring the car back. But I decided never to use that dealership again.I consider myself lucky having found P R BMW. During the past couple of years, they’ve sorted out urgent items like door panel lock mechanism, tail lamp rectification, and I’ve gone for Inspection 1, oil service, and inspection 2 services to my full satisfaction.
I went in a few weeks back for a sub frame inspection on my e46 m3. Having not had the car for long i was worried about the re-occuring subframe issue on these m3's and as this was my first m3 i wanted to get this checked out from someone who knew what to look out for.Rob and the team had a thorough check and advised all was well. He was honest in his approach and advised accordingly of potential future issues that could occur but now an issue now. I will be using P&R BMW & Mini Specialists going forward for future work.
Vehicle: BMW 3 series GT, '13 plateProblems: High fan noise from air con & service due.The guys at P&R were courteous & professional, especially Rob on the front counter. They connected my car to the diagnostics & reported back to me the required services, at a very fair price, I estimate I saved £200 vs the main dealer.BMW wanted £99 just to investigate the fan noise. P&R found the issue as part of the service, removing debris from the micro filter housing - at no extra charge.I rarely write reviews, but thought these guys really deserved the praise. Thanks!
Having been backwards and forwards to my local garage regarding ongoing problems with my wife's Mini Cooper I was finally advised by a friend to contact P&R BMW & MINI. From the outset the guys there were different class, and I was immediately reassured by their approachable and friendly service.Their experience, knowledge and professionalism ensured that I was constantly kept up to date with the work being carried out on the car, and the car when returned had never run so well. So refreshing to find a company nowadays that takes pride in its work and service. Many thanks.
This was the first time I had used P&R. Rob is a great guy who really knows his stuff. A true specialist in every sense. I left my 730d Msport in his care while I had to go abroad with work. He kept me updated whilst I was away and liaised with the warranty company. His customer service and wealth of experience really reassures you. He is reasonable on price and gives great advise on things that need doing or can be left till a later date. Rob and his team are my go to specialist to look after my BMW!
I would just like to thank Rob and his very skilled team for the excellent service I always receive at this garage . I first discovered this garage when trying to shop around after having received a horrendous quote from a BMW main dealer . Not only was P&R s quote much cheaper but I was very impressed with the great service. Since then I was always taken my car there and always been very pleased . As a lady motorist who has been ripped off in the past , it s nice to know that I have finally found a garage I can trust .Thanks and keep up the good work :-))
My dealer was very patient and courteous and dealt with all my questions. There was also a follow up phone call to ensure that everything was in order. Excellent service.