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I've been to P&R with my BMW X3 a couple of times now, and I cannot rate their service enough.I would 100% recommend them. Rob and Charlie explain everything that needs to be done, even sending a video of the fault.Their service, customer care, length of time to complete work and price can not be beaten.I will definitely be taking my BMW to them in the future.Thankyou guys, fantastic service.
A new customer, I took my Mini to P&R for a service and work on identifying the source of water ingress in the boot. From initial phone call, I was treated as a valued customer, with warmth and transparancy throughout. I did expect the source of the corrosion to take a while to root out, but a defective seal was spotted and swiftly replaced. I am pleased to report no water has made its way back in to the boot. The 12v socket in the boot, which was dangling bit its wire, was also put right to my pleasent surprise. For those considering using P&R - you will not be dissapointed as their customer dedication and attention-to-detail is outstanding.
…A Jewel of a find…(2)Having taken my car for faults, repairs, and services to P&R since 2016, I am compelled to write another review as Rob, Charlie, and team continually excel all expectations.Superior to main dealerships, this specialist garage is unrivalled with reassuring product knowledge, state-of-the-art diagnostic tools, and offer very competitive pricing. It remains second to none in caring for its customers’ needs and specific requests.Of vital importance to me is also the trust aspect of a garage. Whether a first-time visitor, or on consequent bookings, I feel most comfortable with Rob and Charlie as having my best interests. Completely trusting their diagnosis and suggestions, I consider myself lucky they attend to my car.
I have taken my BMW cars to P&R since they started. Rob, Charlie and the team really do offer unparalled BMW knowledge and experience. They keep you informed on issues and are always friendly to deal with. Once you have used them you really won't need to look elsewhere. Keep up the good work guys, your customers greatly appreciate it!
Excellent communication and service (recommended where to buy the engine) and a job well done. All promises were fulfilled. Definitely not the last time I use P&R. Thank you
Excels Expectations…Having taken my car for faults, repairs, and services to P&R since 2016, I am compelled to write another review as Rob, Charlie, and team continually excel all expectations.Superior to main dealerships, this specialist garage is unrivalled with reassuring product knowledge, state-of-the-art diagnostic tools, and offer very competitive pricing. It remains second to none in caring for its customers’ needs and specific requests.Vital to trust a garage for having the best interest of its customers -- whether a first-time visitor or on consequent bookings -- it is refreshingly comfortable to completely trust Rob and Charlie’s diagnosis and suggestions.
I am taking my car for fault and fix as well as servicing since 2019. Charlie and Rob who are actually taking care of my car. They always provide detailed explanation irrespective most of them goes over my head :), still they explain fault thoroughly and fix them. Excellent customer experience with Amazing team. Keep it up guys and I will keep recommending you.
I had an issue with my BMW 3 series. Having read the reviews about these guys, I thought I would give them a go. Right off the bat you notice straight away the level of service was high, I really can't fault them. Rob explained in detail what was wrong. The work carried out was excellent. I'm definitely going to be using them again. Highly recommended
Many thanks to Rob who allowed me time on the phone & gave me valuable advice on buying an E46 M3. Approachable, friendly & knowledgeable. Your help was much appreciated, thank you.
Took my newly purchased M3 in as it had developed a rattle underneath, a free inspection revealed broken exhaust brackets, this was booked in a week later, quickly fixed for a great price. Very knowledgeable team will use again